bdlj Privacy Policy

1. Introduction & Scope

bdlj ("we", "our") is a secure and reliable online casino and betting platform serving users in Bangladesh. This Privacy Policy ("Policy") applies to the bdlj website, mobile version, and all related services.

The purpose of this policy is to clearly inform you what types of personal information we collect, how it is used, who it may be shared with, and what rights you have over your information. We believe transparency in data handling is the foundation of a healthy and trustworthy relationship.

By creating an account on the bdlj platform or using our services, you are considered to have read this privacy policy and accepted its terms. If you do not agree with any term, please refrain from using our services and contact the support team.

2. What Information We Collect

bdlj collects user information in various ways. The information collected can be divided into the following categories:

2.1 Information Provided Directly

When you register an account or contact us, we may collect the following information:

• Full name and date of birth (for age verification)
• Email address and contact details
• Password (stored in encrypted form)
• Payment-related information (transaction records — full account numbers are not stored)
• Document information provided for identity verification

2.2 Automatically Collected Information

When you use our platform, some information is collected automatically:

• IP address and device type
• Browser type and version
• Operating system information
• Session duration and navigation patterns
• Information obtained from cookies and similar tracking technologies

2.3 Transaction-Related Information

Records of deposits, withdrawals, and gaming activity are retained for security, fraud prevention, and responsible gaming monitoring purposes. Transaction information processed through bKash, Nagad, Rocket, and Upay is stored, however full mobile account numbers are never kept in an exposed form.

3. Purposes of Using Information

bdlj uses collected information only for the following legitimate purposes:

• Creating and managing accounts and verifying identity
• Processing financial transactions such as deposits and withdrawals
• Providing customer support and resolving complaints
• Ensuring platform security and preventing fraud
• Enforcing responsible gaming policies and carrying out required age verification
• Complying with applicable laws and regulations
• Improving platform functionality and enhancing user experience
• Informing you about bonuses and promotional offers where applicable (you may opt out at any time)

4. Information Sharing & Disclosure

bdlj may share information on a limited basis in the following circumstances:

4.1 Service Provider Partners

We use trusted third-party services for payment processing, identity verification, and technical infrastructure. These partners receive information only for their designated tasks and are contractually bound to uphold our privacy standards.

4.2 Legal Obligations

If disclosure of information is required by court order, government directive, or applicable law, bdlj will fulfill that obligation. Where possible, we will attempt to notify you in advance.

4.3 Business Restructuring

In the event of a business merger, acquisition, or restructuring, user information may be transferred. However, the new operating entity will also be bound to follow the same privacy standards.

4.4 With Consent

Beyond the circumstances listed above, we will not share your personal information with any third party without your explicit consent.

5. Cookies & Tracking Technologies

Cookies and similar technologies are used on the bdlj website. Cookies are small text files stored on your device that help identify you on future visits.

5.1 Essential Cookies

These are essential for the basic functionality of the site. These cookies are used to maintain login sessions, verify security tokens, and save your preferences.

5.2 Analytical Cookies

Analytical cookies are used to understand site performance and user behavior, helping us improve our services. This data is generally processed in aggregated and anonymized form.

Cookies can be disabled through your browser settings, though this may limit some site functionality.

6. Data Security Measures

To protect your information, bdlj employs industry-standard technical and organizational measures. Our key security steps are:

• SSL (Secure Socket Layer) encryption — all data transfers are encrypted
• Password hashing — your password is never stored in plain form
• Access controls — only authorized staff can access the information they need
• Regular security audits and vulnerability testing
• Firewall and intrusion detection systems
• Partial masking of payment information

7. Data Retention Period

We retain your information for as long as necessary to provide services or to meet legal obligations.

• Account information: For as long as the account is active and for a set period after it is closed
• Transaction records: For the period required under financial regulations
• Communication records: For the relevant duration in the context of customer support
• Log data: For a limited period for security purposes

Upon a request to close your account, we will delete or anonymize your information as quickly as reasonably possible, subject to any legal retention obligations.

8. Your Rights

You have the following rights over your personal information. To exercise these rights, send a request to [email protected]:

• Right of access: The right to know what information we hold about you
• Right to rectification: The right to request correction of inaccurate or incomplete information
• Right to erasure: The right to request deletion of your information in certain circumstances
• Right to restrict processing: The right to request temporary suspension of data processing in certain cases
• Right to portability: The right to receive your information in a structured format
• Right to object: The right to object to the use of your information for marketing purposes

We will endeavor to respond to your request within a reasonable time after receipt. In some cases, identity verification may be required.

9. Privacy of Minors

bdlj is for users aged 21 and above only. We do not knowingly collect information from anyone under 21. If we hold any information belonging to a minor, we will delete it immediately.

An age verification process is followed during account registration. If you become aware of an account belonging to a minor, please notify us immediately at [email protected].

10. Third-Party Links & Services

Our platform may contain links to certain third-party services, such as payment gateways (bKash, Nagad, Rocket, Upay). These external platforms have their own privacy policies and bdlj is not responsible for them.

You are advised to read the privacy policy of the relevant provider before submitting information to any payment gateway.

11. Changes to This Policy

bdlj may update this privacy policy from time to time. For significant changes, we will notify you by email or through a notice on the platform.

Continued use of the platform after changes will be considered acceptance of the new policy. You are therefore advised to visit this page regularly.

12. International Data Transfers

Some information may be processed on servers located outside Bangladesh as required to provide our services. In such cases, we ensure that transferred information is protected to a standard equivalent to this policy and that applicable laws are followed.

13. Contact & Complaints

For any questions, requests, or complaints regarding this privacy policy, please contact our support team:

• Email: [email protected]
• Live chat: active 24/7 on the platform

We will endeavor to respond to your request as quickly as possible. Support is available in both Bengali and English.